Sexual Violence Liaison Officers
The University has a team of accredited SVLOs to support students who have experienced sexual harassment and/or violence either recently, or in the past.
In an emergency
The SVLO Service is not a crisis or emergency response service. If you or someone you know needs urgent help, please call emergency services by phoning 999.
What is a Sexual Violence Liaison Officer and how can they help?
Sexual Violence Liaison Officers are University staff who have undergone specific, specialist training to enable them to support students who have experienced sexual violence.
SVLOs listen empathetically without judgement. They will inform you about support available and discuss reporting options. SVLOs can also liaise with external organisations and other University staff on your behalf. If you would like help navigating the support pathways available, the SVLO service can offer you a safe environment to have these conversations.
How to Access the SVLO Service
To request an appointment with an SVLO please contact the Student Services Helpdesk:
- Email – studentservices@chester.ac.uk
- Telephone - 01244 5114550
- Online Webform
- In person – To speak to a member of the Student Services Helpdesk in person, please visit the Connect Hub on the ground floor of Binks at Exton Road campus in Chester.
All referral pathways are monitored Monday-Friday 09:00 - 17:00, with the exception of public and bank holidays.
Please remember if you or someone else is in immediate danger or if emergency assistance is required, call the emergency services (police and/or ambulance) on 999.
If you need support out of hours and are on campus, you can contact Porters via telephone on 01244 511541.
Confidentiality
Our service is confidential; however, there are rare exceptions where confidentiality will not apply as we always act in the best interests of the student. For more information on confidentiality please see the Data Protection policy.