Student ID Card Collection

Collecting your Student ID Card and Lanyard 

Your student ID card is an essential part of your university experience, providing you access to the Library, buildings, and facilities on site. All staff and students are required to wear visible ID lanyards at all times at our sites. Also, if you have applied for student finance, it is vital that you collect your student card as this will allow the University to confirm your attendance. Once this confirmation is complete, you can expect to receive your maintenance money within five working days. Ensure that you have completed all necessary steps to avoid any delays in receiving your financial support.

Where and When to collect your Student ID Card and Lanyard

In order to collect your ID card and lanyard, you will need to have completed online enrolment, including submitting your photograph.

Before we can issue your ID card and lanyard, you must complete online enrollment.  Once you have completed online enrolment, you can collect your student ID card from one of the collection point venues listed below. Please be advised that the guidance below is subject to change, so please check this page and your email regularly for the latest information.

September 2024 Arrivals

For Residential students starting studies in September 2024, you will be able to collect your ID card and lanyard from the Seaborne Library at Exton Park at your allocated timeslot on Saturday 21st or Sunday 22nd September.  The Accommodation Office will contact you about booking an arrival timeslot if you have a confirmed place in University Owned Accommodation. You will only be able to collect your ID card once you have completed online enrolment. Please do not try and arrive onto campus and collect your ID card until your allocated timeslot.

Study Site

Collection Point

Date and Time

Chester (including Exton Park, Queen’s Park, Bache Hall, Creative Kingsway Campus, Wheeler, Gateway House)

Seaborne Library, Ground Floor, Exton Park

Arrival Weekend is scheduled for Saturday 21st September and Sunday 22nd September. Students are required to arrive during their allocated timeslot.

For Non-Residential Students (Living at Home, Private Sector or Partnership Accommodation), you will be able to collect your ID card and lanyard during welcome week from the following collection points:

Study Site

Collection Point

Date and Time

Chester (including Exton Park, Queen’s Park, Bache Hall, Creative Kingsway Campus, Wheeler, Gateway House)

Seaborne Library, Ground Floor, Exton Park

From Monday 23rd September 2024

University Centre Warrington

Times Square Building, University Centre Warrington

From Monday 23rd September 2024

University Centre Birkenhead

Marriss House Library

From Monday 23rd September 2024

Reaseheath College

Students studying at Reaseheath will receive direct communication from Reaseheath regarding their arrival details and the process for collecting their ID cards.

If you arrive after Friday 27th September 2024, and have completed online enrolment, along with submitting a photograph online before your arrival, you can collect your ID card from the library at your respective study site.

Contact us

For all enquiries regarding student ID cards and lanyards, contact our LIS Customer Services Team. You can call the team on 01244 511234 or email LIS at helpdesk@chester.ac.uk.  

For all enquiries regarding your arrival and induction or welcome events, email our Student Experience Team at studentexperience@chester.ac.uk