Digital Award Documentation via Gradintelligence

• Higher Education Achievement Report (HEARs)/Diploma Supplements, both of which include the transcript of assessment results
• Final Award Certificates

Initially, students whose award is made in or after June 2024 will have access to these digital award documents.

• Digital Higher Education Achievement Reports (HEARs)/Diploma Supplements will be available within 2 weeks of final results being published on evision. The precise date will be included in the evision results information.
• Digital Final Award Certificates will be available within 2 months of final results being published on evision.

• Sample HEAR
• Sample Diploma Supplement
• Sample Award Certificate

Gradintelligence is a globally established service, with over a thousand universities and many thousands of employers, embassies, credential check agencies and ministries of education using it to verify student achievements. In addition to this:

• All documents held within and shared via the Gradintelligence system are original versions issued by University officials. 
• Documents issued via Gradintelligence are digitally signed with an electronic seal (University of Chester advanced electronic signature (AdES) with a qualified electronic certificate (QES)).
• These digital credentials are compliant with international standards and are legally valid, tamper-proof documents that you can freely share with anyone you choose, as verification of your University achievements.

Yes, Gradintelligence gives you full control over your documentation, so you can share these with anyone you wish, whether this be an employer, another university, or an individual.

No, once issued access to the digital documents via Gradintelligence is retained indefinitely.

Paper copies of HEARs and Diploma Supplements will no longer be issued; these documents will now be issued in digital form only and will be permanently accessible via Gradintelligence.

A paper copy of the award certificate is still issued, either at the Graduation Ceremony if the award entitles a student to attend, or via the post; if sent via the post, this will be done within two months of the award being confirmed.

By activating their account, the student also consents to benefit from a number of additional, optional services offered by Gradintelligence. These allow them to build their profile and be matched to opportunities for jobs, further studies courses and events based on the information recorded in their digital documents and within their profile. They can opt out of these at any time via their Communication Settings in Gradintelligence.

For more information about how Gradintelligence stores, processes, and secures data, visit Gradintelligence: Privacy.

If a student is having any problems locating their activation email or accessing their account, they can resolve them on the Gradintelligence website. If they’re still having problems, or if anyone has any questions about any aspect of the Gradintelligence service, contact Gradintelligence Customer Services.

Questions about the content of the documents should be addressed to the University of Chester Registry Assessment Team at assessment@chester.ac.uk.

They should already have a paper copy of their award documentation. Having recently implemented Gradintelligence for new awards from June 2024, the next phase of the project will be to make Award Certificates, HEARs and Diploma Supplements available to alumni who completed their award in or after 2010, with a target implementation date of the end of 2024. In the interim, or if a student’s award was confirmed before 2010, if replacement documents are needed they can email transcripts@chester.ac.uk or they can order replacements via our online shop.