International Student Barometer Survey
What is the International Student Barometer Survey?
The International Student Barometer (ISB) is the world’s largest survey of international students, conducted annually by Etio. It gathers feedback from students across the globe on every stage of their university experience.
The University of Chester participates in this independent survey as part of our commitment to listening to and responding to the international student voice. All feedback plays a vital role in shaping the services, support, and experiences the university offers its students.
In 2025, more than 93,000 students worldwide took part in the International Student Barometer Survey 2025.
Our 2025 Results
In 2025, a total of 1,385 international students at Chester participated in the survey. We are proud to announce that in this survey, we achieved an overall satisfaction rate of 93% (ISB Wave 2, 2025).
This score reflects student feedback across key areas of the student journey, including arrival, learning, living, and support.
Key Highlights
- 98% feel safe and secure on campus
- 98% are satisfied with Chester’s eco-friendly attitude
- 97% are satisfied with the campus environment and buildings
- 97% are satisfied with learning spaces
- 96% are satisfied with lecturers’ subject expertise
- 95% are satisfied with their arrival experience
- 95% are satisfied with their overall learning experience
- 94% are satisfied with their living experience
- 94% are satisfied with support services
- 93% are satisfied with their overall experience
Professor Eunice Simmons, Vice‑Chancellor of the University of Chester, said: “We are delighted that our international students continue to report such positive experiences at the University of Chester. These results reflect the dedication of our staff, the strength of our learning environment and our commitment to creating a welcoming, safe and supportive community where students from across the world can thrive. Listening to student feedback is central to how we shape our University and we remain focused on continually enhancing every aspect of the international student experience.”
Turning Feedback into Action
At the University of Chester, we don’t just listen to your feedback - we act.
Your feedback helps us to:
- Enhance teaching and learning facilities
- Improve student support services
- Strengthen our welcome and arrival experience
- Continue building a safe, inclusive, and sustainable environment for all.
Finally, we’d like to say a big thank you to all our students who took the time to complete the International Barometer Survey 2025 and share their feedback with us. We truly value your feedback, which helps us to continue improving the international student experience at the University of Chester.
Want to hear further feedback and be inspired by the journeys of our current international students? Visit the Meet our Students to learn more.
