Support Right Now

If you are in distress, having thoughts of self-harm or suicide or need urgent medical help, it’s important to get immediate support. If you don’t feel able to keep yourself safe, please call the emergency services on 999 or go to your nearest A&E department.

 

  • Security – 01244 511541: If you are on campus and need urgent assistance, you can call University Security, available 24/7.  
  • Student Services - 01244 511550 or studentservices@chester.ac.uk:  You can contact the Student Services Helpdesk to discuss support and access services such as Wellbeing & Mental Health and Disability and Inclusion.  Opening hours are Monday-Thursday: 9am-5pm and Friday: 9am-4pm.  

  • Security - 01244 511541: if you are in University of Chester accommodation you can call security, available 24/7. 
  • contact NHS helpline for advice on 111, option 2 for mental health concerns.  

24/7 Student Assistance Programme - 0800 028 3766: If you’re feeling overwhelmed and want to talk to someone, support is available at any time. You can call the number above, or download the Wisdom app and request a call using the code MHA146072. 

If you are feeling distressed and/or are experiencing suicidal thoughts please consider seeking to seek support from any of following services: 

  • PAPYRUS Hopeline UK open 24/7 Freephone: 0800 068 4141  
  • NHS 111, option 2 for mental health support 

  • Café 71 – a safe space for people struggling with emotional and psychological distress.  

71-77 St Ann Street 
 Chester 

  • Compañeros - a safe space for people struggling with emotional and psychological distress.  

2a Price Street 

Birkenhead 

  • Wisdom app – you can live chat with an adviser on the Wisdom app, use the code MHA146072 when you download.  

Google Play download 

Apple App Store download   

  • Text SHOUT to 85258 for 24/7 text-based crisis support 

If you or someone you know has experienced or witnessed unacceptable behaviour such as harassment, discrimination or sexual assault, you can report it using our Report a Concern tool. 

If you are experiencing domestic abuse, and would like advice and support, please contact the National Domestic Abuse Helpline on 0808 2000 247.

Our Data Processing and Privacy Notice describes how and why we collect and use personal information about you: Case Working and Triage Privacy Notice